RMRaquel Moura
@raquelmoura
Former lawyer transitioning to remote client management roles.
PortugalWhat I'm looking for
As a former lawyer with extensive experience in client management and team coordination, I have developed a strong foundation in ensuring client satisfaction and effective communication. My journey has equipped me with the skills to handle complex client relationships, manage administrative processes, and lead teams towards achieving common goals.
Throughout my career, I progressed from an Associate Lawyer to a Coordinating Associate Lawyer in the Credit Recovery Department, where I not only managed client interactions but also mentored trainee lawyers. My passion for organization and reliability has driven me to seek opportunities that allow me to work remotely as part of an international team, contributing to a collaborative environment while continuing my professional growth.
Experience
Work history, roles, and key accomplishments
Customer Account Manager
AdC Advogados
Jan 2018 - Present (7 years 5 months)
Managed client relationships, ensuring service satisfaction and coordinating with internal teams to meet client needs. Handled onboarding, support, and issue resolution, including billing supervision and invoice management.
Lawyer
AdC Advogados
Jan 2013 - Present (12 years 5 months)
Progressed to Coordinating Associate Lawyer, overseeing credit recovery and managing legal procedures for commercial and immigration cases. Drafted legal documents, handled debt collection, and managed administrative processes for clients.
General Logistics Coordinator
Congresso da Saúde| Health Summit
Jan 2021 - Present (4 years 5 months)
Coordinated all logistical aspects for the Health Summit, including sponsor and speaker management. Oversaw event registration, participant communication, and on-site operations, ensuring a seamless experience.
Education
Degrees, certifications, and relevant coursework
Universidade Lusíada do Porto
Law Degree, Law
Studied law at Universidade Lusíada do Porto. Gained foundational knowledge in legal principles and practices.
Universidade Lusíada do Porto
Master in Forensic Legal Sciences, Forensic Legal Sciences
Pursued advanced studies in forensic legal sciences. Developed specialized expertise in legal analysis and investigation.
Certform
Practical Course on Event Organization and Management, Event Organization and Management
Completed a practical course focused on event organization and management. Acquired skills in planning, coordination, and execution of events.
CRIAP Institute
Trainer Certification Course (CCP), Training and Development
Obtained certification as a trainer. Developed skills in instructional design and delivery.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
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