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Rani Nirupma

@raninirupma

Invoicing Assistant at Vivin Imports (Jaipur Crafts), processing customer invoices in NAV and resolving billing discrepancies.

India

Message

At Vivin Imports(Jaipur Crafts), I process customer invoices using NAV and check them for accuracy before release. I also resolve billing discrepancies with international clients and explain product details.

I maintain invoicing calendars, process SOPs, and MIS spreadsheets, and train new staff on invoicing procedures and software. Previously, I coordinated patient queries at Arvind Medicare Pvt. Ltd.(Miracles Mediclinic) and assisted with contractor payments and monthly auditing at Shandong Tiejun Electric Power Engg. Co. Ltd Cuddalore, Tamilnadu.SEPCOIII-.

Experience

Work history, roles, and key accomplishments

Current

Invoicing Assistant

Current

Vivin Imports

Sep 2019 - Present (7 years 2 months)

Processed customer invoicing using company software NAV, communicated with international clients to resolve billing discrepancies, and trained new staff on invoicing procedures.

NAV Invoicing Billing Accuracy Customer Relationship Management Communication Skills MIS Excel Training Attention To Detail

Customer Care Executive

Arvind Medicare Pvt. Ltd.

May 2017 - Sep 2019 (2 years 4 months)

Handled primary healthcare coordination and follow-up with patients, guided national and international patient queries, and managed patient and guest queries.

Healthcare Coordination Patient Care Communication Skills Query Handling Customer Service

Assistant Accountant

Shandong Tiejun Electric Power Engg. Co. Ltd

May 2012 - Oct 2016 (4 years 5 months)

Maintained payment records of contractors and subcontractors, issued payments, assisted in monthly auditing, and handled bank-related works.

Accounting Payment Processing Audit Bank Operations Contractor Management

Senior Sales Officer

HDFC Bank

Mar 2011 - Apr 2012 (1 year 1 month)

Achieved targets for opening current, savings, and fixed deposit accounts, generated leads, and met with individual customers regularly.

Sales Lead Generation Customer Relationship Management Banking Products

Education

Degrees, certifications, and relevant coursework

Business School Bhubaneswar

Post Graduate Diploma in Management, Management

Grade: 74.375%

Completed a Post Graduate Diploma in Management with a focus on Marketing and Finance, achieving a GPA of 74.375%.

B.B. College

Bachelor's, Biology

Grade: 58.2%

Completed a Bachelor's degree in Biology from B.B. College under Burdwan University, with a GPA of 58.2%.

Asansol D.A.V High School

Intermediate, Bio-Science

Grade: 51.2%

Completed Intermediate in Bio-Science from Asansol D.A.V High School under the West Bengal Council of Higher Secondary Education, with a GPA of 51.2%.