Open to opportunities

Ramatu Jalloh

@ramatujalloh

Message

I am a quality-focused project manager improving process and compliance.

United States

Message

What I'm looking for

I seek a hands-on project management role in a collaborative remote/hybrid team where I can lead digital implementations, improve compliance and processes, use analytics to drive decisions, and grow through continuous improvement; willing to travel up to 100%.

I am a detail-oriented quality and project management professional with 5+ years supporting remote and hybrid IT, digital, and customer-facing implementations. At Wedgewood Pharmacy I led digital system implementations and data-driven process improvements that boosted support workflow efficiency by 25% and produced weekly compliance and performance reports for management. I also supported CRM and analytics rollouts, delivering dashboards and audit-support data that informed operational improvements.

I track milestones, risk metrics and service-level adherence using Excel, SQL, Salesforce and Tableau, and I am collaborative, adaptable, willing to travel 100%, and eager to apply my skills in project management, compliance tracking and analytics to drive operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Project Management/Digital Specialist

Current

Wedgewood Pharmacy

Jun 2018 - Present (7 years 2 months)

Conducted cross-functional operational reviews and led digital system implementations, improving support workflow efficiency by 25% and producing weekly compliance and performance reports for management.

Project Management Process Improvement Compliance Management Excel SQL Salesforce Reporting

CRM & Analytics Implementation Support

Market Resource Partners

Supported CRM rollout planning and internal documentation, delivered actionable dashboards and audit support data using Excel and Tableau, and recommended data-driven improvements to customer and internal operations.