Rama Prasady
@ramaprasady
Customer Support professional at Vodacom assisting customers with SIM registration, M-Pesa, and airtime.
TanzaniaWhat I'm looking for
At Vodacom, I assist customers with SIM registration, M-Pesa, and airtime. I also handle customer complaints and cash reconciliation.
I prepare daily reports and build strong relationships with repeat clients.
I’m seeking an entry-level remote Customer Support role, where I can use my customer service experience and computer operations skills.
Experience
Work history, roles, and key accomplishments
Vodacom Agent - Customer Service
Vodacom
Assisted customers with SIM registration, M-Pesa, and airtime. Resolved complaints quickly and professionally, handled cash reconciliation and daily reports, and built strong relationships with repeat clients.
Education
Degrees, certifications, and relevant coursework
Secondary Education
Form Four Certificate, General Studies
Completed Form Four Certificate (CSEE) in secondary education in Tanzania.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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