Ramandeep Kaur

Analysed political, commercial and competitive landscapes to shape strategic positioning on major infrastructure pursuits worth £2bn+. Synthesised complex data into executive-ready briefings and built reusable content libraries and templates.

Re-engineered the client satisfaction process end to end, trained 100+ senior leaders, set up KPI tracking in Power BI, and drove a 70% increase in surveys issued. Won an Innovation Award for the solution.

Audited the integrated management system, quality-checking 3,000+ records, and produced a gap analysis and corrective action plan. Coordinated rollout of a new digital application across UK and French teams and ran a 12-month+ group-wide Quality Campaign engaging 5,000+ employees.

Provided cross-functional analysis across operations, finance and project teams, and prepared cost analyses that helped clients decide on scope and spend. Planned and delivered 5+ Health, Safety & Wellbeing events engaging 100+ employees and external stakeholders.

Interpreted Italian, Punjabi and Hindi on complex multi-party calls of 2+ hours across legal, medical and commercial settings, maintaining strict confidentiality.

Built a market-entry strategy for India, assessing the competitive landscape across 100+ NGOs and identifying partnership and funding routes. Delivered reports to the CEO and senior leadership, including pricing models and a curated funders list.

Led teams of 10+ in a high-volume store, trained new starters, and served ~45 customers per hour at peak.

Analysed 50+ competitors and delivered 10+ marketing strategies with consumer insight reporting.

Grade: 2:1

BA in English and Business Studies with a 2:1, including a first-class dissertation on meaning and mistranslation in Dante’s Divine Comedy.

Completed a Business Analysis – Change & Transformation course.

Participated in the Forward Program.

Participated in the Aspire Leaders Program.