Open to opportunities

Ramalingam User

@ramalingamuser

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Experienced senior manager specializing in Workday and IT service delivery.

India

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What I'm looking for

I am looking for opportunities that foster innovation, collaboration, and professional growth in a dynamic environment.

I am a process-driven leader with over 18 years of experience in the IT industry, dedicated to enhancing customer experiences through technology, innovation, and collaboration. As a Senior Manager at Cognizant, I have successfully managed Workday AMS and Phase-X projects, ensuring smooth operations and client satisfaction across multiple countries.

My expertise lies in leading cross-functional teams, overseeing project management, and implementing digital transformation initiatives. I have a proven track record in managing large teams and complex projects, focusing on continuous improvement and operational excellence. I am passionate about leveraging technology to drive efficiency and deliver value to clients.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager - Workday

Current

Cognizant Technology Solutions

Jun 2024 - Present (1 year 1 month)

Ensured smooth operations of the Workday ecosystem, maintaining client satisfaction and driving continuous improvement for evolving business needs. As an SDM for Workday HRIS application serving 40+ countries, managed 25 FTE across different HCM projects under AMS and Phase-X.

Workday HCM Reporting Incident Management Change Management Custom Reports

Current

Senior Manager - Workday Extend/BoW Apps Dev

Current

Cognizant Technology Solutions

May 2022 - Present (3 years 2 months)

Provided governance and oversight to Workday Extend / Built on Workday (BoW) apps development across various phases, from design to build. Liaised directly with Workday PoCs, Functional and Technical Architects, and Extend developers from requirement gathering to deployment in Workday Marketplace.

Built On Workday (BoW) Apps Development Governance Design Deployment Concept Approval Approach Review Build Review Deployment Guide Preparation

Senior Manager - Workday

Cognizant Technology Solutions

May 2022 - Present (3 years 2 months)

As an Engagement Manager for Workday HRIS application serving 85+ countries, managed 40 FTE across different HCM projects under AMS and consulting. Handled a Managed Services AMS project team of 27 FTEs with functional modules (HCM Core, Absence, Recruitment, Core Compensation, Advanced Compensation, Talent and Performance), Integrations (180 Inbound/Outbound Integrations - PECI/Studio/EIB) and Re

Workday HCM Engagement Manager AMS Project Management Requirements Gathering Capacity Planning

Senior Manager/Engagement Portfolio Lead

Cognizant Technology Solutions

May 2014 - Present (11 years 2 months)

Managed different cross-functional teams in AMS/ADM landscape from 7 different Horizontals and Service Lines, with an account size of 5.2 million annually. Worked closely with Onsite Engagement Partner and Client Partner to ensure strategic alignment and coordination between offshore and onsite teams.

Portfolio Management Cross Functional Team Management AMS ADM Change Management P L Ownership Continuous Improvement Innovation Stakeholder Management

Education

Degrees, certifications, and relevant coursework

Madras University

Master of Business Administration, Business Administration

Completed a Master of Business Administration program at Madras University, focusing on advanced business principles and management strategies. This program enhanced my leadership and strategic decision-making skills.

Anna University

Bachelor of Engineering, Engineering

Obtained a Bachelor of Engineering degree from Anna University, gaining foundational knowledge in engineering principles and applications. This degree provided a strong technical base for my career in IT.