Ramadhan Said
@ramadhansaid1
Customer-focused barista crafting specialty coffee with fast-paced precision and exceptional customer service.
What I'm looking for
I’m a highly motivated, customer-focused barista, known for crafting specialty coffee beverages and delivering exceptional service in fast-paced environments. I bring strong espresso machine operation skills, POS & cash handling accuracy, and the ability to multitask while meeting consistent quality standards.
At Teyseer Company Services in Doha, Qatar, I prepared and served high-quality espresso and brewed beverages according to company standards. I maintained machine and service-area cleanliness, operated POS systems and processed orders accurately, and supported café workflow during peak hours by managing multiple drink orders efficiently.
Most recently at Mugshot Café Limited in Mombasa, Kenya, I’ve continued crafting specialty coffee with consistent quality and presentation while engaging customers with friendly service, product recommendations, and upselling. I also handled daily opening and closing procedures (cleaning and machine calibration), ensured strict food safety and hygiene compliance, monitored inventory and restocked supplies, and communicated supply needs to management—earning recognition as “Best employee of the year.”
Experience
Work history, roles, and key accomplishments
Barista
Mugshot Café Limited
Dec 2025 - Present (7 months)
Crafted specialty coffee beverages with consistent quality and engaged customers through friendly service, recommendations, and upselling. Supported opening/closing procedures, cleaning and machine calibration, and ensured food safety and hygiene compliance while maintaining stock levels and communicating supply needs.
Barista
Teyseer Company Services
Jul 2023 - May 2025 (1 year 10 months)
Prepared and served high-quality espresso and brewed beverages while providing friendly, efficient, personalized customer service. Maintained hygiene by cleaning machines and service areas, handled POS and cash transactions, and supported inventory restocking during peak hours.
Education
Degrees, certifications, and relevant coursework
Alison Learning Platform
Certificate in Hazard Analysis and Critical Control Points (HACCP), Food Safety (HACCP)
2026 -
Pursuing a Certificate in Hazard Analysis and Critical Control Points (HACCP) through the Alison Learning Platform starting February 2026.
Arabuko Forest High School
High School Diploma (KCSE), Secondary Education (KCSE)
2014 -
Earned a High School Diploma (KCSE) from Arabuko Forest High School in November 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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