At Imprint Dhaka Ltd., I ensure brand, license, and regulatory compliance across invoices and templates. I validate artwork and custom product specifications for print readiness, and work with design, production, and customer service teams to resolve order issues.
At Synergy Solutions Ltd., I supported customer retention through communication and CRM record-keeping, and handled inbound and outbound sales for the USA market. I also researched the market and prepared reports on customer satisfaction and business performance.
At Alpha Clothing Ltd., I managed EDI operations for international buyer accounts and worked with buyers, suppliers, production, and logistics on order processing and shipment documentation. I also tracked production using QR scanning, which reduced wastage costs and improved production efficiency.
