Looking for a job

Saimun Chowdhury

@shaimunchowdhury

Administrative support professional at Imprint.com handling client inquiries and orders from first contact through confirmation.

Bangladesh

Message

What I'm looking for

I’m keen to build a long-term career in administration.

At Imprint.com, I handle client inquiries and process customer orders by phone and email, keeping records updated from first inquiry to confirmed order. I follow up on pending orders and cases to keep clients informed and meet commitments.

At Prime IT (ImprintID, USA Sister Concern), I managed international order operations for a U.S.-based e-commerce printing company. I tracked orders in CRM/ERP systems and coordinated with vendors and internal teams across time zones.

At bKash Limited, I onboarded and trained customers on fund transfers, merchant payments, and mobile banking. I also maintained accurate records of client interactions.

I’m keen to build a long-term career in administration. My experience includes order management, record-keeping, vendor coordination, and client follow-up across fintech and U.S.-based e-commerce.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Imprint.com

Jun 2026 - Present (4 months)

Handles client inquiries and processes customer orders by phone and email, maintaining accurate records from first inquiry to confirmed order. Follows up on pending orders and communicates with U.S.-based customers to ensure commitments are met.

Order Management Customer Service Phone and email communication ERP CRM Systems Case Closure Cross Cultural Communication

Junior Executive, Orders & Vendor Mgmt.

Prime IT

Aug 2025 - Jun 2026 (10 months)

Managed international order operations for a U.S.-based e-commerce printing company in CRM/ERP systems, tracking progress and updating records from order to delivery. Coordinated with vendors and internal teams across time zones, prepared order status reports, and held follow-up calls with repeat clients.

Order Management Vendor coordination ERP CRM Systems Record keeping Cross Timezone Communication Email Management Deadline Tracking

Digital Financial Services Associate

bKash Limited

Aug 2024 - Aug 2025 (1 year)

Onboarded and trained customers on fund transfers, merchant payments, and mobile banking, guiding them through financial processes. Maintained accurate client interaction records to support service improvement.

Customer Service Training Mobile Banking Record keeping Client Interaction