Rajesh sharma
@rajeshsharma2
I’m a Microsoft MECM (SCCM) and WSUS administrator delivering secure endpoint management, patching, and troubleshooting for enterprise IT.
IndiaWhat I'm looking for
I’m an IT professional with over 10 years of experience in Technical Support, Endpoint Management, Windows Administration, Network Support, and Enterprise IT Operations. I currently support Microsoft MECM (SCCM) and WSUS environments, handling software deployment monitoring, Windows patching, and endpoint health checks.
I’m hands-on with MECM capabilities like Device Collections, Software Update Groups, ADR, OSD, Task Sequences, CMG-managed devices, and compliance monitoring. I also troubleshoot SCCM client issues, deployment failures, policy retrieval and content download problems, and I collaborate with L2 and L3 teams to resolve advanced MECM and WSUS incidents.
Experience
Work history, roles, and key accomplishments
Supports enterprise Microsoft MECM (SCCM) and WSUS environments for endpoint administration and Windows patching. Monitors deployments, troubleshoots client/deployment issues, and assists with Device Collections, ADRs, OSD, Task Sequences, CMG-managed devices, and patch compliance.
Provided enterprise IT support for POS systems, desktops, printers, and related infrastructure. Configured Cisco Meraki network devices, diagnosed hardware/software/network incidents, and delivered remote, ticket-based troubleshooting to end users.
Provided customer technical support for internet, modem, IPTV, and connectivity services. Troubleshot configuration, performance, and connectivity issues while handling inbound support and maintaining service standards.
Technical Support Engineer
Dexter IT Consulting
Jan 2015 - Jan 2019 (4 years)
Delivered network and desktop support services to business clients. Installed, configured, and maintained workstation and network environments, and handled 24/7 support with incident resolution and preventive maintenance.
Education
Degrees, certifications, and relevant coursework
Swami Vivekanand Subharti University
Master of Computer Applications (MCA), Computer Applications
Completed a Master of Computer Applications (MCA) at Swami Vivekanand Subharti University.
Swami Vivekanand Subharti University
Bachelor of Commerce (B.Com), Commerce
Completed a Bachelor of Commerce (B.Com) at Swami Vivekanand Subharti University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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