At Deloitte Support Services, I process employee lifecycle transactions and serve as a POC/SME for a critical HR process, handling escalations and reinforcing process adherence.
I designed and developed an Excel-based Leave Calculator to streamline transaction calculations, reduce manual effort, and improve accuracy and efficiency. I also conduct quality audits and prepare operational reports on workflow performance and quality metrics.
Previously, at Justdial Limited, I coordinated office operations and maintained attendance, shift rosters, and leave records. At Zen Linen International Private Limited, I supported recruitment, onboarding, offboarding, payroll, and HR records while administering HR systems and responding to employee queries.
