Looking for a job

Rajendra Patro

@rajendrapatro

Message

I lead operations, payroll, MIS reporting, and process improvements across service teams.

India

Message

What I'm looking for

I'm looking for an operations or payroll-focused role where I can improve processes, strengthen reporting and compliance, lead teams, and support data-driven business decisions.

I'm currently leading operations and HR operations at Starkyred Logistics, managing employee payroll and MIS reporting for management decisions.

Previously at Luna CX, I processed U.S. payroll through TriNet, managed timesheet workflows in Trybe and Sling, and helped improve payroll audit and reporting efficiency by 15%.

Across WNS Global Services, ACT Fibernet, Pringle IT Ventures, and Sony Electronics, I've led reporting, compliance, customer operations, team coaching, collections, and financial reconciliation—while building SOPs that reduced turnaround time by 30%.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Starkyred Logistics

Jan 2026 - Present (9 months)

Handle operations and HR operations with employee payroll and management. Prepare and maintain MIS reports for management decision-making.

Operations Management HR Operations Payroll Management MIS Reporting

Senior Payroll Specialist

Luna CX

Jul 2024 - Dec 2025 (1 year 5 months)

Process and verify weekly payrolls using TriNet, ensuring compliance with U.S. labor and tax regulations. Oversee timesheet submissions and approvals through Trybe and Sling platforms, maintaining data integrity and timeliness.

Payroll Processing TriNet Trybe Apache Sling Compliance MIS Reporting Onboarding Cross Functional Collaboration

Lead Associate (Accounts & Admin Services)

Pringle IT Ventures

Feb 2023 - Dec 2023 (10 months)

Reviewed and reconciled invoices, bills, and bank statements to validate financial transactions and ensure 100% accuracy in reporting. Prepared comprehensive MIS reports with actionable insights, supporting senior management in strategic and financial decisions.

Invoice Reconciliation Bank Reconciliation MIS Reporting Financial Analysis Stakeholder Management

Lead Associate (HireRight Process)

WNS Global Services Pvt. Ltd

Oct 2020 - Dec 2022 (2 years 2 months)

Led U.S. background verification operations, developing audit and shift review processes that ensured 100% compliance, eliminated errors, and maintained zero client escalations. Trained and mentored new team members, enhancing onboarding efficiency, knowledge transfer, and overall process accuracy.

Background Verification Compliance Audit Training Mentorship Quality Assurance

Senior Executive (Collections & Retention)

ACT Fibernet

Aug 2016 - Dec 2019 (3 years 4 months)

Managed collection databases and prepared daily MIS reports for management. Achieved 100% CSAT by resolving customer concerns and improving retention.

Collections Retention MIS Reporting Customer Service Coordination

Sales Executive

Sony Electronics

Aug 2014 - Jun 2016 (1 year 10 months)

Managed retail sales, inventory control, and merchandising, consistently exceeding monthly targets. Delivered excellent customer service and built repeat client relationships.

Retail Sales Inventory Control Merchandising Customer Service