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Raj Bk

@rajbk

Engineering Leader at Oracle Communications, embedding AI agents in real-time charging delivery to increase engineering efficacy by 30%.

India

Message

At Oracle Communications, I lead four engineering teams for the Elastic Charging Engine and embedded custom AI agents into delivery workflows for code review, root cause analysis, and automated testing. This work increased engineering efficacy by 30%.

I sponsor implementations, upgrades, and go-lives for global telecom customers, and helped reduce critical customer escalations by 20% through AI-assisted engineering practices. Earlier, I led product lifecycle engineering for Oracle Communications BRM and managed BRM development cycles at Ness Technologies / Portal IDC.

Experience

Work history, roles, and key accomplishments

Current

Engineering Leader – Elastic Charging Engine (ECE)

Current

Oracle Communications

Jan 2023 - Present (3 years 9 months)

Head 4 high-performing engineering teams driving core R&D, strategic lifecycle management, and global feature delivery for Oracle's real-time charging microservices portfolio. Architected and embedded custom AI agents into the delivery pipeline, boosting engineering efficacy by 30%.

AI Agents Code Review Root Cause Analysis Testing Automation OCI Docker Kubernetes Helm Microservices Java J2EE C C++JMS XML Oracle Database Unix Shell Scripting

Engineering Leader

Oracle Corporation

Jun 2007 - Dec 2022 (15 years 6 months)

Spearheaded software development and product lifecycle engineering for Oracle Communications BRM, balancing feature roadmaps, sustenance initiatives, and complex customer enhancements. Orchestrated cross-functional delivery models across globally distributed engineering units.

BRM Product Lifecycle Management Cross functional Leadership Cloud Native Containerization Java J2EE C C++JMS XML Oracle Database Unix Shell Scripting

Project Manager

Ness Technologies / Portal IDC

Dec 2003 - May 2007 (3 years 5 months)

Administered complex BRM development cycles covering core billing, multi-currency pricing, complex taxation engines, revenue assurance, and balance tracking. Managed engineering resource pipelines and milestones seamlessly through the historic Portal Software acquisition transition into Oracle.

BRM Billing Taxation Revenue Assurance Project Management Resource Management

Technical Lead

Computer Associates - TCG Software

Nov 1999 - Nov 2003 (4 years)

Supervised enterprise sustenance and feature enhancements for high-availability Unicenter AutoSys and Unicenter TNG workload-management suites on Unix, Linux, and Windows. Coordinated global onsite/offshore operations, interacting with marquee clients including Chase, Intel, and Cisco to resolve high-tier architectural emergencies.

Autosys CA Unicenter Workload Management Unix Linux Windows Onsite Offshore Coordination Client Management