Abhishek Basarkar

• Leading the Internal Systems - Automations Platform Team at Stripe, focusing on optimizing workflows across the organization.
• Develop innovative solutions leveraging scripting, backend processing, and AI agents to enhance operational efficiency.
• Streamline processes to reduce manual errors and increase productivity, enabling scalability for higher volume demands.

Lead a global team of 75+ engineers, scaling high-performing organization to deliver reliable, high-throughput customer engagement solutions.

Partnered with Product, Engineering, and GTM stakeholders to define the multi-year growth strategy for the company’s engagement platform.

Accelerated business outcomes, driving annual recurring revenue (ARR) growth from $25M to $200M+ over four years.

Def

Managed and scaled a team of 25+ engineers responsible for developing and supporting multiple customer engagement channels within a high-availability SaaS platform.

Contributed to the company’s growth strategy, aligning channel development and infrastructure initiatives with long-term business objectives.

Owned application infrastructure and operations on AWS, ensuring reliability, scalability,

Led a 15+ person engineering team, driving development, enhancement, and operations of enterprise-scale SaaS platforms and developer services.

Managed a developer community platform, enabling customers and partners to access and integrate APIs across multiple domains.

Partnered with customers during pre-sales, solution design, and integration discussions, ensuring technical feasibility and align

Defined and governed the enterprise-wide architectural direction across business, information, data, security, and systems domains, ensuring new initiatives aligned with corporate standards and long-term strategy.

Developed and managed the corporate technology strategy, including tools, frameworks, platforms, and lifecycle management of applications (modernization, enhancement, consolidation, ret

Led a cross-functional engineering team in the design and development of an API Gateway, enabling enterprise-scale consumption of REST services and improving integration efficiency for internal and external partners.

Acted as Solution Architect for new products and services, overseeing end-to-end design from concept through deployment, with a focus on REST API development, performance optimizatio

Designed and delivered enterprise architecture solutions for Fortune 500 customers, focusing on large-scale BSS platforms with capabilities across billing, vendor management, and customer lifecycle processes.

Collaborated with customers and system partners to gather requirements, finalize designs, and validate end-to-end solutions, ensuring functional, performance, and compliance objectives were

Designed and delivered solution architectures for Fortune 500 customers, focusing on BSS platforms covering billing, vendor management, and customer lifecycle processes.

Collaborated with customers and system partners to gather requirements, finalize designs, and ensure solution feasibility.

Contributed to pre-sales activities, including RFP responses, technical proposals, and customer discussio

Directed a 15-member engineering team responsible for one of the company’s highest revenue-generating platforms, ensuring seamless delivery, production support, and continuous improvement.

Provided technical and architectural leadership across front-end, back-end, and BI applications, guiding adoption of modern frameworks and aligning with enterprise architecture standards.

Oversaw testing owner

Managed a cross-functional team of backend, frontend, and test engineers, overseeing end-to-end delivery from requirements analysis to product release. Partnered with Product Management to drive capacity planning, roadmap definition, backlog prioritization, and release execution.

Managed a cross-functional team of backend, frontend, and test engineers, overseeing end-to-end delivery from requirements analysis to product release.

Partnered with Product Management to drive capacity planning, roadmap definition, backlog prioritization, and release execution.

Ensured effective adoption of Scrum practices, removing impediments, optimizing processes, and improving team product

Took end-to-end ownership of two major product areas, driving delivery, customer acceptance, and continuous improvement.

Led a cross-functional team of developers and testers, providing technical leadership, code reviews, and quality oversight.

Collaborated with product management to gather requirements, define designs, and translate them into actionable technical solutions.

Oversaw release pla

Developed and enhanced telecom applications supporting file processing, call data record (CDR) validation, rating, and reporting, ensuring compliance with industry standards.

Analyzed customer and system requirements, converting them into detailed design specifications and implementing solutions in C programming and DCL scripting.

Prepared and executed unit, integration, and system test scenario

Pursued a Bachelor of Engineering in Computer Science from 1997 to 2001.

Completed Senior Secondary education with a focus on Mathematics from 1996 to 1997.