At Amazon, I led a cross-functional service delivery project from scope approval through launch, coordinating milestones and deliverables across teams. I weighed resource trade-offs, communicated the effects of scope changes on the delivery plan, and tracked post-launch KPIs for leadership.
I also led a workflow rollout from requirements gathering and pilot testing through training and handover. In earlier project coordination roles at Amazon, I managed schedules and dependencies, monitored service KPIs, and maintained project trackers and documentation.
