Sarfaraz Sayed

Supported project managers in delivering enterprise technology projects by coordinating planning, execution, governance, and operational transition. Led coordination across development, QA, infrastructure, operations, customer, and vendor teams to ensure seamless execution and milestone achievement.

Coordinated enterprise application delivery projects by managing schedules, milestones, dependencies, stakeholder communication, and project documentation. Worked with development, QA, infrastructure, customer, and vendor teams to ensure timely execution of implementation activities and release commitments.

Coordinated enterprise SaaS implementation and operational projects by managing delivery timelines, stakeholder expectations, and execution activities. Partnered with product, engineering, QA, and customer success teams to deliver customer enhancements and project commitments within agreed timelines.

Coordinated technical teams, customer deliverables, and implementation activities while consistently meeting SLA and delivery commitments. Collaborated with internal stakeholders and external vendors to resolve critical issues and ensure uninterrupted project execution.

Supported enterprise technology projects through implementation coordination, issue tracking, customer communication, and project documentation. Assisted project teams during deployment, service transition, operational support, and customer onboarding activities.

Diploma in Electronics Engineering with focus on Electrical and Electronics Engineering from Shah and Anchor Kutchhi Polytechnic, Mumbai.

Completed high school education at Adarsha Vidyalaya, Mumbai.

Earned the Machine Learning with Python Professional Certificate from Anaconda.

Earned the Atlassian Agile Project Management Professional Certificate.

Earned the Microsoft Azure AI Essentials Professional Certificate.

Completed the Customer Experience (CX) course on LinkedIn Learning.

Earned the Product Management Professional Certificate from Aha!.