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Raj Adhithya

@rajadhithya

AI and Automation Engineer at Astreya, where I automated ServiceNow access workflows and cut provisioning time from 4 hours to 36 minutes.

India

Message

At Astreya Consultancy India Pvt. Ltd, I developed ServiceNow User Access Management workflows that reduced access provisioning time from 4 hours to 36 minutes per request. I also built native classification and clustering models for IT support ticket routing.

I integrated ServiceNow with external infrastructure systems using JavaScript, REST/SOAP APIs, and Google Workspace Admin SDK. I also programmed Virtual Agent conversations and implemented Now Assist AI to reduce support response latencies.

For my LTIMindtree project, I developed CNN and Vision Transformer models for Nevus/Melanoma detection and integrated Grad-CAM to show diagnostic regions in medical images. I’m completing an M.Tech in Data Science at Rajalakshmi Engineering College.

Experience

Work history, roles, and key accomplishments

AI and Automation Intern

Astreya Consultancy India Pvt. Ltd

Oct 2025 - Jun 2026 (8 months)

Served as SPOC and Team Lead for the Chennai intern cohort, coordinating tasks across 5+ team members for 3 concurrent projects. Architected automated UAM workflows in ServiceNow, reducing access provisioning time from 4 hours to 36 minutes per request and removing 95% of manual approval bottlenecks.

ServiceNow Flow Designer Service Portal Service Catalog User Access Management Virtual Agent Predictive Intelligence JavaScript REST SOAP APIs Google Workspace Admin SDK Machine Learning Classification Clustering Gemini API Google Apps Script AST Merge Integration

Project Training

LTIMindtree

Aug 2025 - Oct 2025 (2 months)

Developed and evaluated CNN and Vision Transformer models for Nevus/Melanoma detection, reaching 94% classification accuracy and improving upon baseline single-CNN architectures by 12%. Integrated Grad-CAM visualization to map critical diagnostic regions, resolving black-box explainability gaps by 78% for medical review.

Deep Learning CNN Vision Transformer Grad CAM Python Data Pipelines Medical Imaging Classification