Open to opportunities

Raily S

@railys

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Dedicated biology student with extensive customer service experience.

United States

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What I'm looking for

I am looking for opportunities that allow me to support others while growing in a healthcare or customer service role.

My name is Raily Suarez, and I am a first-generation student at Umass Boston pursuing a bachelor’s degree in Biology. I have gained valuable experience in customer service and medical settings, which has equipped me with the skills necessary to excel in various roles. My commitment to helping others is evident in my work as a Behavior Technician, where I provided direct care and support to clients with autism, ensuring they achieved their therapy goals.

Throughout my professional journey, I have worked in diverse environments, including Autism Learning Partners and Neighborhood Health, where I assisted elderly and disabled individuals with their daily needs. My training at Jewish Vocational Service allowed me to obtain my PCT Certificate, further enhancing my qualifications in the healthcare field. I am passionate about making a positive impact in the lives of others and am eager to apply my skills in a meaningful way.

Experience

Work history, roles, and key accomplishments

Current

Health Aide

Current

Neighborhood Health

May 2024 - Present (1 year 3 months)

Provided comprehensive care for elderly and disabled participants in the PACE Program, assisting with daily living activities. Responsibilities included medication administration, personal hygiene assistance, and feeding support.

Patient Care Personal Care Disability Support PACE Programs Healthcare Assistance

PCT Trainee

Jewish Vocational Service

Mar 2024 - Apr 2024 (1 month)

Completed a seven-week training program to obtain a PCT Certificate, focusing on job-specific training. This non-profit organization provided valuable vocational preparation.

Vocational Training PCT Certification Professional Development

Behavior Technician 1

Autism Learning Partners

Oct 2023 - Feb 2024 (4 months)

Collected and recorded patient data, providing direct care for clients in one-on-one sessions to facilitate skill acquisition. Ensured goals were met during therapy sessions, working closely with behavior analysts to carry out clinical assessments and duties.

Data Collection Direct Patient Care Behavioral Therapy Clinical Assessment Applied Behavior Analysis

Team Member

Blaze Pizza

Jan 2023 - Dec 2023 (11 months)

Worked in a fast-paced, team-oriented environment, developing strong customer service skills. Demonstrated attention to detail and the ability to multitask effectively under pressure.

Customer Service Teamwork Fast Paced Environment Multitasking Attention To Detail Food Service Order Management

Pharmacy Clerk

CVS Pharmacy

Jan 2021 - Dec 2023 (2 years 11 months)

Managed front-counter operations, including ringing up customer items and organizing merchandise. Resolved customer complaints with professionalism and maintained an organized retail environment.

Customer Service Inventory Management Retail Operations Customer Relations

Education

Degrees, certifications, and relevant coursework

University of Massachusetts Boston

Bachelor's Degree, Biology

2022 -

Currently pursuing a Bachelor's degree in Biology, focusing on foundational scientific principles and research methodologies. Actively seeking opportunities for internships and further professional development in the field.

Jewish Vocational Service/Quincy College

Certificate, Patient Care Technician

2024 - 2024

Completed a seven-week training program to obtain a Patient Care Technician (PCT) Certificate. Gained practical skills and knowledge essential for patient care in various healthcare settings.