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@railys
Dedicated biology student with extensive customer service experience.
My name is Raily Suarez, and I am a first-generation student at Umass Boston pursuing a bachelor’s degree in Biology. I have gained valuable experience in customer service and medical settings, which has equipped me with the skills necessary to excel in various roles. My commitment to helping others is evident in my work as a Behavior Technician, where I provided direct care and support to clients with autism, ensuring they achieved their therapy goals.
Throughout my professional journey, I have worked in diverse environments, including Autism Learning Partners and Neighborhood Health, where I assisted elderly and disabled individuals with their daily needs. My training at Jewish Vocational Service allowed me to obtain my PCT Certificate, further enhancing my qualifications in the healthcare field. I am passionate about making a positive impact in the lives of others and am eager to apply my skills in a meaningful way.
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Work history, roles, and key accomplishments
Neighborhood Health
May 2024 - Present (1 year 6 months)
Provided comprehensive care for elderly and disabled participants in the PACE Program, assisting with daily living activities. Responsibilities included medication administration, personal hygiene assistance, and feeding support.
Jewish Vocational Service
Mar 2024 - Apr 2024 (1 month)
Completed a seven-week training program to obtain a PCT Certificate, focusing on job-specific training. This non-profit organization provided valuable vocational preparation.
Autism Learning Partners
Oct 2023 - Feb 2024 (4 months)
Collected and recorded patient data, providing direct care for clients in one-on-one sessions to facilitate skill acquisition. Ensured goals were met during therapy sessions, working closely with behavior analysts to carry out clinical assessments and duties.
Blaze Pizza
Jan 2023 - Dec 2023 (11 months)
Worked in a fast-paced, team-oriented environment, developing strong customer service skills. Demonstrated attention to detail and the ability to multitask effectively under pressure.
CVS Pharmacy
Jan 2021 - Dec 2023 (2 years 11 months)
Managed front-counter operations, including ringing up customer items and organizing merchandise. Resolved customer complaints with professionalism and maintained an organized retail environment.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Biology
2022 -
Currently pursuing a Bachelor's degree in Biology, focusing on foundational scientific principles and research methodologies. Actively seeking opportunities for internships and further professional development in the field.
Certificate, Patient Care Technician
2024 - 2024
Completed a seven-week training program to obtain a Patient Care Technician (PCT) Certificate. Gained practical skills and knowledge essential for patient care in various healthcare settings.
Software and tools used professionally
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Message RailyASHLEY ESPINO
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