rahul kumar

Standardised SOPs and operating governance using Lean and Kaizen, reducing project lead times and enabling a scalable delivery model. Improved cross-functional throughput and on-time delivery by applying Agile and Six Sigma tools.

Delivered PAN-India campaigns for premium brands (Titan, Casio, PUIG, Shoppers Stop), driving 21% revenue growth through key account expansion. Built KPI-driven tracking and negotiated multi-state vendor contracts to optimize ~$600K budgets while meeting SLAs.

Led end-to-end fit-out and technology integration programs, coordinating vendors and consultants to deliver projects on schedule and to specifications. Set governance using SOWs, RACI matrices, and milestone tracking, reducing handover cycle times and improving decision-making speed.

Drove 30% B2C sales growth through customer education, retention strategies, and product line expansion across key segments. Improved profitability by 28% by scaling high-ROI marketing channels and leading project operations with Agile planning and proactive risk management.

Delivered multi-level and high-rise construction projects end-to-end, managing 15 site supervisors and inspectors to meet schedule and budget targets (~$300K). Implemented HSE and QA frameworks to maintain zero safety incidents and full regulatory compliance, saving 12% of the project budget (~$36K).

Led strategic legal negotiations and dispute resolution, achieving cost-effective settlements while preserving long-term business relationships. Drafted and negotiated commercial contracts and completed a high-stakes land acquisition case worth ~$480K within 5 months (ahead of target).

Completed a Bachelor of Laws (LL.B.) at Government Law College, Thiruvananthapuram under the University of Kerala.