Ragavendran Prakash

I’m a Business Analyst with 4+ years of experience across enterprise business operations and hands-on supply chain/warehouse execution. I partner with business and technical stakeholders to uncover inefficiencies, then translate needs into clear specifications and actionable process improvements.

In my current role as a Process Specialist, I serve as a Subject Matter Expert handling escalated operational, compliance, rebilling, and invoice queries. I run gap analysis across Microsoft Dynamics and internal systems, validate Master Data Management (MDM), and support month-end closing by validating invoices, reconciliations, and transaction reviews while monitoring SLAs and quality controls.

Previously, as a Senior Process Executive, I managed $1M+ in monthly rebilling and compliance operations for global OEM partners and executed 1,000+ quarterly operational audit validations using gap analysis for compliance governance. Earlier in depot operations, I supervised end-to-end warehouse and logistics coordination, reducing overstock by 35% and improving space utilization by 40%, while also lowering compliance discrepancies by 40% and leading a 20+ member team to sustain 98% on-time delivery.