Rafiq Mateen
@rafiqmateen
Information Technology Specialist and Air Force Veteran with over 10 years of leadership experience
What I'm looking for
As a seasoned Information Technology person and Air Force Veteran, I bring over 10 years of leadership experience in hardware/software systems, networks, planning, and managing project activities and resources. My extensive knowledge in technical installation, network configuration, and equipment operation has been derived from conducting domestic and global operations in various locations.
I have a comprehensive background in information processing, operating systems, and problem-solving, which has enabled me to excel in my previous roles. I am eager to learn and highly capable of outstanding performance and professionalism. My expertise in program management, information technology, critical thinking, process improvement, cross-functional leadership, risk management, strategic planning, and team collaboration makes me a valuable asset to any organization.
I am a results-driven professional with a strong track record of delivering high-quality results in fast-paced environments. I am well-versed in Agile/ITIL methodology and have experience working with various technologies, including SaaS, PaaS, UNIX, LINUX, Shell Scripting, PowerShell, PERL, Bash, Ansible, IOT, Server2005/2008, PostgreSQL, MySQL, HTML, Oracle Virtual Box, NOC, Azure, AuthO, Confluence, Octopus, Jenkins, Git, GitHub, and Git Hub Actions.
Experience
Work history, roles, and key accomplishments
DevOps Engineer
Symplr
Apr 2023 - Dec 2023 (8 months)
Installed, configured, and monitored applications while collaborating with a team to manage CI/CD processes and tooling. Maintained KPIs and reported on environment statuses.
Site Reliability Engineer
Symplr
Jan 2022 - Jan 2023 (1 year)
Managed operational tasks for efficient system functioning, automated processes, and improved software reliability and performance.
Led and mentored engineers on project charters and managed client transitions through procedural pipelines.
Senior Site Reliability Center Syst Eng
Nuance Communications
Feb 2020 - Feb 2021 (1 year)
Led offshore teams to ensure real-time access to electronic medical information while improving system reliability and performance.
Sr. Solutions Architect
Axiros
Jul 2018 - Aug 2019 (1 year 1 month)
Created and provisioned CPE solutions for Device Management, deploying IoT SaaS and managing software across multiple servers.
Senior SaaS Ops
NCR
Dec 2017 - Dec 2018 (1 year)
Established relationships across teams while utilizing automated tools in Windows and Linux environments to ensure optimal system performance.
Platform Engineer
Autotrader
Dec 2016 - Dec 2017 (1 year)
Participated in system design and implementation while ensuring the online automotive inventory database performed optimally.
Production Support Analyst
Verizon Wireless
Dec 2014 - Dec 2015 (1 year)
Performed code troubleshooting in a UNIX environment and ensured high system availability while providing technical support.
Education
Degrees, certifications, and relevant coursework
Rafiq hasn't added their education
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