Looking for a job

RAFFEY HAFEEZ

@raffeyhafeez1

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I support customers and operations through accurate data, sales verification, and service.

Pakistan

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What I'm looking for

I'm looking for an opportunity in a professional organization where I can use my communication, customer service, sales, data entry, and computer skills while learning, working with a team, and developing professionally.

I've supported customer service and operations at Amigos BPO, Stellar BPO/Concept BPO, and Hackta Connect, Inc., handling inquiries, sales verification, data entry, and administrative records.

At Amigos BPO, I responded to customer inquiries, provided accurate information, resolved concerns, and maintained professional communication while meeting daily service standards.

As a Sales Verifier at Stellar BPO/Concept BPO, I confirmed customer information, sales details, orders, and requirements while maintaining accurate records and following company procedures.

At Hackta Connect, Inc., I entered and updated customer and business information, maintained Excel spreadsheets and digital records, corrected errors, and prepared reports within deadlines. I'm eager to keep learning, contribute as part of a team, and deliver excellent customer service.

Experience

Work history, roles, and key accomplishments

Sales Verifier

Stellar BPO/Concept BPO

Apr 2026 - Jul 2026 (3 months)

Worked as a Sales Verifier, responsible for verifying customer information and sales details, confirming orders and customer requirements, ensuring data accuracy, communicating professionally with customers, and maintaining proper records while following company procedures.

Sales Verification Data Accuracy Client Communication Record keeping Order Confirmation

Data Entry Operator

Hackta Connect, Inc.

Jun 2025 - Mar 2026 (9 months)

Responsible for accurately entering and updating customer and business information, maintaining Excel spreadsheets and digital records, verifying data for accuracy, correcting errors, preparing reports and documents, and completing daily administrative tasks efficiently within deadlines.

Data Entry Excel Records Management Data Verification Reporting Administrative Operations

Customer Service Representative

Amigos BPO

Oct 2024 - May 2025 (7 months)

Handled customer inquiries, provided accurate information, resolved customer concerns, maintained professional communication, and ensured a positive customer experience while meeting daily performance and service standards.

Customer Service Communication Skills Problem Solving Professional communication Performance Standards