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Rafael Marsiglia

@rafaelmarsiglia

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Operations Specialist at elunic AG, preparing AI and IIoT project proposals and managing client-facing initiatives.

Spain

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At elunic AG, I prepare proposals for complex AI and IIoT projects and manage internal and client-facing initiatives. I also handle contractual documents, back-office operations, and sales support.

Previously, at ACTEGA Schmid RhynerAG, I owned operational export processing and led a team of seven in inside sales and export. I also led process-improvement projects across export and order processing.

Experience

Work history, roles, and key accomplishments

Current

Freelance Virtual Assistant & Operations Specialist

Current

elunic AG

Sep 2023 - Present (3 years 1 month)

Drafting, reviewing and finalising NDAs and other contractual documents. Preparing proposals for complex projects in the AI & IIoT space, with back-office management and project management for internal and client-facing initiatives.

AI IIoT Project Management Contract Drafting Proposal Preparation Backoffice Management Sales Support Client Communication

Team Lead, Inside Sales / Export

ACTEGA Schmid Rhyner AG

May 2020 - Jul 2023 (3 years 2 months)

End-to-end ownership of operational export processing, from order handling and shipping/customs documentation through to invoicing. Managed international key accounts and agents, and led a team of 7 in inside sales / export.

Export Operations Incoterms Customs Documentation Key Account Management Team Leadership Process Improvement Order Processing Invoicing

Inside Sales / Export Specialist

Kanya AG

Feb 2019 - Dec 2019 (10 months)

Handled order processing, quotation and invoicing, and prepared shipping documents for worldwide export. Maintained daily contact with customers and international agents, and set up new customers in the ERP including credit checks.

Order Processing Quotation Invoicing Shipping Documentation Export Customer Contact ERP Credit Checks