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Rafael Bettoni

@rafaelbettoni

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I debug and maintain enterprise software while resolving complex technical support issues.

Brazil

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What I'm looking for

I'm looking for a role where I can develop and maintain software, solve technical issues, collaborate in Agile teams, and help improve system performance, processes, and customer outcomes.

I've supported enterprise software at CH Sistemas by investigating and debugging code, improving system stability, and resolving complex technical support tickets.

Previously at SANCON, I maintained and adjusted Delphi, C++, and SQL applications, delivered bug fixes and performance improvements, and translated business requirements into support for new features and architecture upgrades.

I bring a degree in Systems Analysis and Development, experience working in Agile cycles, and a practical focus on documentation, client communication, issue diagnosis, and reliable business operations.

Experience

Work history, roles, and key accomplishments

Software Developer & Technical Analyst

CH Sistemas

Jan 2024 - Jan 2026 (2 years)

Investigated and debugged code across enterprise applications, improving system stability and reducing production defects. Collaborated with QA teams to deliver high-performance software solutions and resolved complex technical support tickets.

C++Delphi SQL Debugging Technical Support Agile QA Incident Management

Systems Analyst & Technical Support

SANCON

Jan 2022 - Jan 2024 (2 years)

Performed software maintenance and code adjustments in Delphi, C++, and SQL, executing bug fixes and performance optimization. Authored technical documentation, worked in Agile cycles, and served as a technical liaison for clients.

Delphi C++SQL Debugging Technical Documentation Agile Requirements Gathering Technical Support