Rafael Benitez

Building Frontia, an AI receptionist SaaS that answers calls and books appointments for service businesses. Designed and deployed voice agents, managed 50 Retell AI agents, and shipped a multi-tenant CRM.

Delivered 100+ AI-generated short-form videos for marketing agency and brand clients. Built repeatable production pipelines combining image and video generation models, ElevenLabs voices, and video editing.

Floor supervisor and server for international guests in high-pressure premium service. Coordinated floor teams and kitchen flow.

Closed 15 clients by phone within 2.5 weeks of a 3-day onboarding. Qualified leads, handled objections, and closed end-to-end.

Reviewed and classified multimedia content against platform policies across multiple categories. Policy-based quality evaluation that transfers directly to LLM and agent QA.

Visited businesses, analysed electricity bills, and proposed supply changes to cut energy costs.

Provided private English tutoring services.

Pursuing a Master in Chief AI Strategy, covering AI strategy, ROI frameworks, AI adoption, and no-code automation.

Earned a certificate of completion for Claude Code 101.

Completed the Codex Bootcamp covering 101 Agentic Coding, 201 Team Workflows, and 301 Advanced Automation.

Completed a two-year program in Digital Communication and Graphic Design.