Radheshyam Darade
@radheshyamdarade
I keep mission-critical banking platforms available through fast SQL, DB2, AS400, and Linux incident resolution.
MalaysiaWhat I'm looking for
At UOB Bank, I support 150+ business-critical banking and AML applications across AS400 and UNIX, resolving 150+ weekly incidents while maintaining 98%+ OLA and average resolution under 30 minutes.
I investigate faults across application, database, middleware, and infrastructure layers using SQL/DB2, logs, Splunk, Geneos, and transaction validation. I own high-severity incidents from triage and war-room coordination through recovery and post-incident review.
Previously, I supported corporate banking systems at Barclays on HP NonStop and enterprise production environments at Allstate, Amazon, and SBT Research B2B. I’m building AWS, Python, and DevOps capability to extend my production-support work into infrastructure engineering.
Experience
Work history, roles, and key accomplishments
Application Engineer
UOB Bank
Oct 2023 - Present (2 years 11 months)
Provide production support for 150+ business-critical banking and AML applications across AS400 and UNIX environments, handling 150+ incidents weekly with SLA compliance above target and OLA of 98%+. Investigate incidents using SQL/DB2 queries, log correlation, and cross-team coordination, and own high-severity incidents end-to-end.
Delivered L1/L2 production support for corporate banking applications on HP NonStop (Tandem) infrastructure, handling ~100 incidents weekly while maintaining SLA compliance. Troubleshot incidents through monitoring, log analysis, and root-cause analysis, and supported failover and disaster recovery exercises.
Supported enterprise applications and backend systems in production, handling 80–90 incidents weekly through monitoring, log analysis, and technical triage. Partnered with development and infrastructure teams to resolve production issues and maintain service availability.
Supported backend distributed systems, handling 15–20 incidents daily while monitoring production alerts and maintaining service uptime. Improved troubleshooting efficiency by documenting recurring issues and practical resolution steps for the support team.
Support Analyst
SBT Research B2B
Apr 2020 - Aug 2020 (4 months)
Supported batch workflows and file-transfer systems using Connect:Direct, handling 10–20 incidents while managing production monitoring and issue triage. Assisted with deployments, job scheduling, and operational support for production workflows.
Education
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Electronics & Telecommunication
Bachelor of Engineering, Electronics & Telecommunication
Bachelor of Engineering in Electronics & Telecommunication.
Availability
Location
MalaysiaAuthorized to work in
Salary expectations
Job categories
Skills
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