Rachel Payne
@rachelpayne2
Pharmacy Technician delivering calm patient service and efficient front-desk support with quick tech adoption.
United StatesWhat I'm looking for
I offer thirteen years of patient and calm customer service, with three years of retail store management experience. I know exactly what it takes to deliver exceptional customer service, catch on to new skills and technology extremely quickly, and adapt to stressful situations with a steady, respectful approach.
As a Pharmacy Technician at Genoa Healthcare, I work the front desk and focus on keeping patients comfortable and calm—especially when supporting mental health patients. I answer phones, talk to patients, handle questions, and use my pharmacy experience to help get patients the medication/injection they need.
Previously at CVS Health, I worked long hours with my coworkers to get the job done—counting medication, inputting prescriptions, and working with insurance companies while assisting customers with concerns. Earlier roles including Assistant Store Manager and Keyholder strengthened my ability to handle paperwork, security needs, safety/loss prevention incidents, and keep a store running smoothly.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Genoa Healthcare
Dec 2021 - Present (4 years 5 months)
Managed the pharmacy front desk and supported mental health patients by keeping them calm and comfortable during medication/injection administration. Answered phones and patient questions while handling front-desk workflows and assisting patients/agitated visitors.
Pharmacy Technician
CVS Health
Sep 2018 - Oct 2021 (3 years 1 month)
Supported daily pharmacy operations by counting medication, inputting prescriptions, and coordinating with insurance companies. Assisted customers with concerns while working long hours with team members to complete tasks efficiently.
Assistant Store Manager
Dollar General
Aug 2016 - May 2018 (1 year 9 months)
Advanced from Sales Associate to Keyholder and Assistant Manager based on performance and reliability. Handled electronic and paper paperwork, addressed customer concerns calmly, and responded to safety/loss prevention incidents while managing store security needs.
Impress Associate
Office Depot OfficeMax
Feb 2015 - Sep 2015 (7 months)
Produced client orders and managed high-priority, trust-based documentation workflows with professionalism. Used graphic design/video tools to complete projects and ensured secure end-of-day handling, including wiping computers and shredding client materials.
Floor Associate
Character World
Sep 2014 - Jan 2015 (4 months)
Provided immediate customer assistance by listening to needs and offering accurate product recommendations. Handled payments across cash/credit/debit, managed phone inquiries, organized items visually, and supported flexible scheduling for changing customer demand.
Education
Degrees, certifications, and relevant coursework
Flowery Branch High School
High School Diploma, General Education
Completed a General Education program resulting in a High School Diploma from Flowery Branch High School in May 2014.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Rachel?
You can contact Rachel and 90k+ other talented remote workers on Himalayas.
Message RachelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
