Open to opportunities

Rachel Espinosa

@rachelespinosa

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Detail-oriented accounts receivable specialist delivering accurate financial operations.

Philippines

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What I'm looking for

I seek a finance role where I can apply my AR/AP and reconciliation skills, collaborate with teams, improve collections, and grow into greater finance responsibilities.

I am an experienced accounts receivable and collections professional with hands-on knowledge of SAP/S4HANA and strong experience in cash applications, reconciliation, and dispute resolution. I consistently maintain accurate records, prepare financial reports, and process payments timely to support organizational cash flow.

I have worked across property management, cooperative finance, contact centers, and retail finance roles, resolving billing concerns, improving collections processes, and supporting audits with organized documentation. I use Excel (pivot tables, VLOOKUP) and Google Sheets to analyze account trends and prepare daily collection reports and cash receipts books.

I prioritize customer satisfaction while managing delinquency follow-ups, dunning, and payment processing. I collaborate with internal teams to escalate and resolve complex issues, and I bring strong communication, analytical, and time-management skills to each role.

Experience

Work history, roles, and key accomplishments

Account Receivable Specialist

International Business Machine

Mar 2025 - Sep 2025 (6 months)

Handled client queries and escalations, maintained accurate payment records in SAP, and collaborated with internal teams to resolve disputes and apply customer receipts within agreed turnaround times.

Accounts Receivable Cash Application Dispute Resolution Data Entry Customer Service MS Excel

Collection Officer

Amaia Skies Shaw Condo Corp.

Jan 2024 - Mar 2025 (1 year 2 months)

Managed receivables and collections, prepared daily collection reports and reconciled receipts to bank statements, reducing delinquencies through diligent dunning and multiple payment options.

Collections Management Bank Reconciliation MS Excel Payment Processing Accountability

Finance Analyst

Asiapro Multipurpose Cooperative

Feb 2023 - Jan 2024 (11 months)

Prepared financial reports, verified transactions and reconciled accounts, collected revenue from delinquent accounts and maintained accounting ledgers to ensure accurate financial records.

Account Reconciliation Financial Reporting Invoicing Cash Collections Data Analysis Customer Service Time Management

Cashier / Teller

Prime Quality SupremeNation

Sep 2020 - Jan 2023 (2 years 4 months)

Operated cash registers and vaults, balanced daily cash deposits and inventory with near-zero error rate, replenished cash dispensers and supported store openings to ensure efficient customer transactions.

Cash Handling Vault Customer Service Attention To Detail Inventory Control