Looking for a job

Rachana Mahale

@rachanamahale

Message

Product Manager at Visa who shipped AI-assisted case processing and reduced false positive compliance triggers.

India

Message

At Visa, I own product strategy, roadmaps, and OKRs for Visa Direct Pre-Case Management across multiple regions. I partnered with Engineering, AI/ML, Risk, and Compliance teams on an AI-assisted solution that unified data validation, duplicate detection, and URL verification workflows.

I shipped data validation controls that reduced false positive compliance triggers, manual review overhead, and case resolution time. I also partnered with AI/ML teams on GenAI initiatives to improve model performance through validated data pipelines.

At Walmart Global Tech India, I launched enterprise products and led the rollout of a cloud-native WMS platform across 15+ fulfillment centers. I also led development of an AI-powered operational monitoring solution that identified order SLA breaches, and improved user satisfaction through research, usability testing, and iterative design.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Visa

Feb 2026 - Present (8 months)

Owned product strategy, roadmap, and OKRs for Visa Direct Pre-Case Management, partnering with Engineering, AI/ML, Risk, and Compliance teams. Led product requirements for an AI-assisted pre-case processing solution and shipped data validation controls that reduced false positive compliance triggers.

Product Strategy Product Roadmap OKRs AI ML Risk And Compliance Case Management Systems Data Validation GenAI Stakeholder Management Cross functional Leadership

Senior Product Manager

Walmart Global Tech India

May 2023 - Jan 2026 (2 years 8 months)

Launched 20+ enterprise products, improving platform scalability and operational efficiency by 22%. Led rollout of a cloud-native WMS platform achieving 25% faster order fulfillment across 15+ fulfillment centers, and developed an AI-powered operational monitoring solution reducing response time by 30%.

Product Management Enterprise SaaS Cloud Native Warehouse Management Systems AI Anomaly Detection User Research Usability Testing Agile Data Driven Decision Making

Software Engineer

Bosch Global Software Technologies

Aug 2019 - Jun 2021 (1 year 10 months)

Reduced feature release cycle time by 30% by implementing Agile and Scrum methodologies, and resolved 200+ software defects improving system reliability for embedded system platforms. Streamlined release management processes, decreasing deployment failures by 25% through process automation and validation improvements.

Agile Scrum Release Management Process Automation Embedded Systems Defect Resolution System Reliability

Education

Degrees, certifications, and relevant coursework

IIM Mumbai (NITIE)

MBA - PGDIM, Management

2021 - 2023

Grade: 8.64/10.00 - First Division With Distinction

MBA - PGDIM from IIM Mumbai (NITIE) from 2021 to 2023, with a grade of 8.64/10.00 - First Division With Distinction.

Dayananda Sagar College of Engineering, Bangalore

Bachelor of Engineering, Electrical and Electronics Engineering

2015 - 2019

Grade: 8.57/10.00 - First Class With Distinction

Bachelor of Engineering in Electrical and Electronics Engineering from Dayananda Sagar College of Engineering, Bangalore from 2015 to 2019, with a grade of 8.57/10.00 - First Class With Distinction.