rachad diarra
@rachaddiarra
Recent college graduate looking to step my foot into IT
What I'm looking for
I’m a detail-oriented Information Systems & Analytics graduate currently pursuing an M.S. in Cybersecurity, and I’m focused on translating real-world security operations into SOC-ready investigations. I bring hands-on experience monitoring security systems, documenting incidents, and supporting risk mitigation through disciplined reporting.
As a Security Supervisor at Metro One LPSG (M1 Global), I monitor CCTV, access control systems, and security alerts in real time—mirroring Tier 1 SOC workflows by identifying anomalies, triaging events by severity, and escalating when needed. I maintain chain-of-custody through detailed incident reports while supervising compliance with safety and incident response procedures across shifts.
I’ve also supported technical and data-driven work through internships and university roles. At the Pennsylvania Treasury Department, I cleaned, analyzed, and visualized program data in Excel and Power BI to improve marketing efficiency, and I helped improve data accuracy and accessibility through PC configuration and network support.
I’m motivated to join a SOC, IT infrastructure, or cybersecurity operations team where I can contribute to continuous monitoring, vulnerability assessment fundamentals, and incident documentation. I hold a Google Cybersecurity Professional Certificate, and I’m advancing CompTIA Security+ and Network+ while building strong hands-on operational readiness.
Experience
Work history, roles, and key accomplishments
Security Supervisor
Metro One LPSG (M1 Global)
Apr 2025 - Present (11 months)
Monitored CCTV, access control, and security alerts in real time, escalating anomalies by severity and mirroring Tier 1 SOC workflows. Supervised security operations across shifts, triaged access/system issues, and produced detailed incident reports with audit-ready chain-of-custody documentation.
Computer Lab Assistant
Shippensburg University
Feb 2023 - Jan 2024 (11 months)
Delivered Tier 1 technical support for 200+ users weekly across Windows and macOS, diagnosing and resolving hardware and software issues. Maintained computer imaging workflows, assisted IT with network troubleshooting and system configuration, and created documentation to reduce repeat support requests.
Data Analytics Intern
Pennsylvania Treasury Department
Cleaned, analyzed, and visualized data for PA 529 College Savings and Keystone Scholars programs using Excel and Power BI to improve marketing efficiency. Provided PC configuration and network support, and addressed data quality issues to improve dashboard reporting accuracy.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Master of Science, Cybersecurity Technology
Pursuing an M.S. in Cybersecurity Technology at the University of Maryland Global Campus, expected December 2027.
Shippensburg University
Bachelor of Science, Information Systems & Analytics
Activities and societies: Minor: French; AACSB Accredited.
Earned a B.S. in Business Administration (Information Systems & Analytics) from Shippensburg University, completed December 2025.
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