vee vakii - Administrative Assistant - Sesmada Investments CC | Himalayas
vee vakiiVV
Open to opportunities

vee vakii

@veevakii

Detail-oriented Administrative Assistant with 6+ years of experience.

Namibia
Message

What I'm looking for

I am looking for a role that values organization and customer service, offering opportunities for growth and development.

I am a detail-oriented Administrative Assistant with over six years of experience in customer service and office management. My proven ability to handle high-volume inquiries and streamline administrative processes has allowed me to deliver exceptional client support consistently. I am fluent in English, Afrikaans, and Otjiherero, which enhances my capability to assist a diverse clientele.

At Sesmada Investments CC, I manage various administrative duties, including handling daily calls and emails while maintaining a high customer satisfaction rate. My organizational skills have enabled me to reduce document retrieval time significantly by implementing efficient digital filing systems. I take pride in my meticulous approach to processing invoices and expense reports, ensuring 100% accuracy to support financial operations.

Experience

Work history, roles, and key accomplishments

SC
Current

Administrative Assistant

Sesmada Investments CC

Jan 2020 - Present (5 years 6 months)

Managed administrative duties, including daily calls and emails, maintaining a high customer satisfaction rate. Translated documents between English, Afrikaans, and Otjiherero to provide multilingual client support.

IMS Call Center logoIC

Customer Service Representative

IMS Call Center

Jan 2015 - Jan 2016 (1 year)

Resolved product or service problems by clarifying customer complaints and determining the cause of issues. Recommended potential products or services to management based on collected customer information and needs analysis.

Education

Degrees, certifications, and relevant coursework

Utah Valley University logoUU

Utah Valley University

Unknown, Biomedical Technology

Undertook studies in Biomedical Technology. Gained foundational knowledge in the field.

DW

Delta Secondary School Windhoek

High School Diploma, General Studies

Completed secondary education, earning a High School Diploma. Focused on general studies and prepared for further academic pursuits.

Tech stack

Software and tools used professionally

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