Quentin TheCat

Support communications and events and provide care for special-needs cats.

Supported customers with returns and order pickup, answered questions, and coordinated with coworkers to resolve customer needs.

Assisted with purchases, rewards enrollment, and personal shopping for cards and gifts.

Managed proposal content for a global financial close SaaS platform supporting 200 sales representatives and 4,400 clients. Coordinated security and due diligence responses, streamlined workflows, and led cross-functional proposal kickoff meetings.

Created original RFP content for a newly established proposal department. Collaborated with sales, compliance, and subject matter experts to develop persuasive responses and built a content library and proposal guidelines.

Ran the proposal department, managing the full proposal lifecycle for healthcare and K-12 staffing services. Established benchmarks and a centralized content library, maintaining a 40% win rate.

Provided writing and editing services for small businesses and individual clients, developing marketing copy, proposals, and personal communications.

Wrote editorial content for a large online audience and provided astrological and card consultations.

Managed new-hire documentation, onboarding requirements, and orientation activities.

Completed specialized RFP questionnaire responses and marketing materials for diverse clients.

Provided executive office support for the board of directors and wrote marketing materials and media content.

Completed a Master of Arts in Humanities.

Completed a Master of Arts in English.

Completed a Bachelor of Arts in Business Communications.