Priyanka Vibhute
@priyankavibhute
I support customers and operations through CRM management, documentation, scheduling, and remote coordination.
IndiaWhat I'm looking for
I've supported international customer communications at Amazon across phone, chat, and email, maintaining accurate case records and coordinating escalations with internal teams. Previously at IndiaMART, I managed CRM activities, customer databases, client inquiries, follow-ups, and remote administrative support.
My background also includes institutional business coordination at Rubicon Skill Development, logistics administration at Safexpress, and digital marketing content support at Urbanitas Fashions. I bring organized, detail-oriented support across scheduling, documentation, client coordination, and fast-paced multi-system workflows.
Experience
Work history, roles, and key accomplishments
Customer Service Associate – L2 (International Process)
Manage customer communications through phone, chat, and email. Maintain accurate records of customer interactions and coordinate with internal teams to resolve escalated issues.
Education
Degrees, certifications, and relevant coursework
Shivaji University
Bachelor of Science, Biotechnology
Graduated with a Bachelor of Science in Biotechnology in March 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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