Priyanka Ray
@priyankaray
I build scalable Dynamics 365 CRM and Power Platform solutions for complex business operations.
IndiaWhat I'm looking for
At Bluethink IT Consulting, I build Dynamics 365 CRM solutions across Field Service, Sales, Marketing, and Customer Service. I’ve delivered equipment repair and installation workflows, field technician work-order assignment, CRM integrations, automation, and data archiving strategies.
I also develop customer-facing Power Pages portals connected to D365 and Dataverse, using Liquid, HTML, CSS, JavaScript, Web API, Power Automate, and Azure AD B2C. My work spans C#, .NET, Power BI reporting, performance optimization, client communication, requirements gathering, and team leadership.
Experience
Work history, roles, and key accomplishments
MS D365 CRM Developer
Bluethink IT Consulting Pvt. Ltd.
Apr 2020 - Present (6 years 5 months)
Developed CRM and Business Flow integrated with Field Service module for equipment repair and installation services. Assigned work-orders to field technicians via Field Service mobile app with complete operational visibility.
Power Pages Developer
Bluethink IT Consulting Pvt. Ltd.
Designed and developed customer-facing Power Pages portals integrated with D365 CRM backend. Built custom web templates, page layouts, and reusable components using Liquid, HTML, CSS, and JavaScript.
CRM Developer
Bluethink IT Consulting Pvt. Ltd.
Delivered CRM customizations using C# and JavaScript plugins to fulfill diverse business requirements. Configured model-driven apps across Sales, Marketing, and Customer Service modules.
Education
Degrees, certifications, and relevant coursework
J.P. University
MS/M.Sc, Science
2014 - 2016
Pursued a Master of Science degree from J.P. University from 2014 to 2016.
J.P. University
BSc, Science
2011 - 2014
Completed a Bachelor of Science degree from J.P. University from 2011 to 2014.
SMD College
Intermediate
Completed Intermediate studies at SMD College in 2011.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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