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Rameshreddy User

@rameshreddyuser

Message

I build Dynamics 365 Customer Service and Power Platform solutions for enterprise clients.

India

Message

I've delivered Dynamics 365 Customer Service solutions for Genesis Utilities in New Zealand, configuring case management, queues, routing rules, forms, views, and Business Process Flows.

I build Power Automate cloud flows, JavaScript web resources, REST API integrations, and C# plugins to automate CRM processes and implement client-specific business logic.

Across Genesis Utilities and AssetCare Property Services in the UK, I've supported the full CRM lifecycle: Dataverse migration, security configuration, managed-solution deployments, release coordination, and production defect resolution.

Experience

Work history, roles, and key accomplishments

Current

Microsoft Dynamics CRM Developer

Current

Moksa Technologies

Jan 2026 - Present (8 months)

Delivered end-to-end Dynamics 365 Customer Service configuration including case management, queues, and routing rules. Developed Power Automate flows, JavaScript web resources, and REST API integrations, and managed solution deployments across environments.

Dynamics 365 Customer Service Power Automate JavaScript REST APIs Solution Management Production Support

Dynamics CRM Developer

NorthBridge Digital Solutions Pvt. Ltd.

Aug 2024 - Jan 2026 (1 year 5 months)

Configured Dynamics 365 CE entities, forms, views, and business rules, and implemented security roles and field-level security. Developed Power Automate approval workflows, C# plugins, and JavaScript validations, and supported data migration and managed solution deployments.

Dynamics 365 CE Power Automate C#JavaScript XRMToolbox Security Roles Data Migration Plugin Registration Tool