Open to opportunities

Priya Laad

@priyalaad

Message

I lead Agile delivery for enterprise banking, fintech, and healthcare teams.

India

Message

What I'm looking for

I'm looking to lead Agile delivery and transformation for complex enterprise teams, using servant leadership, Agile metrics, continuous improvement, and AI-enabled practices to improve predictability, productivity, and customer-focused outcomes.

At FIS, I facilitate Agile delivery for distributed enterprise teams, improving sprint predictability through backlog readiness, capacity planning, release coordination, and transparent delivery metrics.

I've led Scrum teams across FIS, Mphasis, and TekIT Software Solutions LLC, supporting complex banking, finance, and healthcare applications. My work includes resolving dependencies and delivery blockers, partnering with Product Owners, coordinating deployments, and maintaining governance, security, and compliance alignment.

Across 8+ Scrum teams and 11 Agile teams in India, the US, and the UK, I've improved sprint predictability from 72% to 94%, reduced defect leakage by 30%, decreased backlog aging by 48%, increased velocity by 22%, and reduced cycle time by 20%.

I'm passionate about servant leadership, continuous improvement, data-driven delivery decisions, and AI-enabled Agile practices that help teams deliver sustainable customer-focused outcomes.

Experience

Work history, roles, and key accomplishments

Senior Agile Scrum Master

FIS

Sep 2023 - Jul 2026 (2 years 10 months)

Facilitated core Agile ceremonies and drove sprint predictability improvements. Partnered with stakeholders to ensure clarity of priorities and coordinated release readiness.

Agile Ceremonies Sprint Planning Sprint Reviews Retrospectives Capacity Planning Impediment Management Risk Management Dependency Management Jira Jira Align Confluence Agile Metrics Distributed Teams Governance Compliance

Scrum Master / Project Manager

Mphasis

Apr 2022 - Aug 2023 (1 year 4 months)

Led Agile teams in complex enterprise banking environments, facilitating ceremonies and managing dependencies. Ensured audit readiness and governance compliance.

Agile Scrum Project Management Banking Regulatory Compliance Dependency Management Risk Management Agile Metrics Governance Audit Readiness

Scrum Master

TekIT Software Solutions LLC

Jul 2018 - Apr 2022 (3 years 9 months)

Delivered Healthcare and Finance applications using Agile, facilitating Scrum ceremonies and managing dependencies. Ensured HIPAA-aligned data privacy and security practices.

Agile Scrum Healthcare Finance HIPAA Data Privacy Security Backlog Management Dependency Management Risk Management Release Coordination Deployment

IT & Digital Roles

Various Companies

Mar 2012 - Jun 2018 (6 years 3 months)

Established strong delivery coordination, communication, and stakeholder engagement. Assisted business and technology teams in various domains and managed online business promotions.

Delivery Coordination Stakeholder Engagement Online Promoter