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Pritham Kasi

@prithamkasi

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Program Manager at APSDPS managing 80+ units and 140–160 monthly KPIs at ~95% SLA adherence.

India

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What I'm looking for

I'm open to Hyderabad, remote, and international roles.

At APSDPS, Government ofAndhra Pradesh, I manage operations across 80+ units and track 140–160 active KPIs monthly. Dashboard-led monitoring has improved grievance resolution to ~95% SLA adherence.

I coordinate People–Public–Private Partnership (P4) initiatives, mobilizing ₹15L+ in funding and influencing ₹30L+ in partner-led execution. I also manage the full program lifecycle and align government and private stakeholders.

At Microsoft India, I owned the Edge Add-ons onboarding and publishing pipeline, coordinating engineering, product, and external developer partners. I improved onboarding throughput by ~15% and reduced turnaround-time fluctuations by ~20%.

At Hamstech, I owned program execution across 2 teams and 15+ vendors, and built B2B partnerships with 5+ institutions that generated ₹10.5L+ in revenue. Earlier, at Regus, I improved client retention by 11.4% through process and service delivery improvements.

Experience

Work history, roles, and key accomplishments

Current

Consultant, Program Management

Current

APSDPS, Government of Andhra Pradesh

Aug 2025 - Present (1 year 3 months)

Manage operations across 80+ units, ensuring SLA adherence, governance, and delivery predictability. Track and analyze 140–160 active KPIs monthly through dashboards and performance reviews.

Program Management SLA Management Governance KPI Dashboards Stakeholder Alignment Cross functional Leadership

Program Manager

Microsoft India

Feb 2023 - Aug 2024 (1 year 6 months)

Owned the end-to-end onboarding and publishing pipeline for the Edge Add-ons ecosystem, coordinating engineering, product, and external developer partners. Improved onboarding throughput by ~15% and reduced turnaround-time fluctuations by ~20%.

Program Management Azure DevOps Capacity Planning Quality Assurance Metrics Tracking Workflow Optimization

Community Manager

Hamstech

Apr 2022 - Feb 2023 (10 months)

Owned program execution across 2 teams and 15+ vendors, aligning delivery with business objectives. Built B2B partnerships with 5+ institutions, generating ₹10.5L+ in revenue.

Program Execution Vendor Management B2B Partnerships Process Optimization Retrospectives

Community Sales Manager

Regus

Apr 2019 - Jan 2021 (1 year 9 months)

Managed operations across 30+ centers, covering service delivery, utilization, and operational consistency. Improved client retention by 11.4% through process optimization and service delivery improvements.

Operations Management Customer Retention Process Optimization Service Delivery Team Mentoring

Associate Project Manager

Tatts Group

Aug 2015 - Apr 2019 (3 years 8 months)

Managed high-volume operations (~$20K/day), including forecasting, planning, and execution. Implemented Lean process improvements that improved efficiency and compliance.

Project Management Forecasting Lean Process Improvement Cross functional Coordination Training