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Pradyumna Nanda

@pradyumnananda

I lead customer delivery and infrastructure programs, improving governance, delivery efficiency, and stakeholder outcomes.

India

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What I'm looking for

I'm looking to lead customer-facing delivery and infrastructure programs where I can strengthen governance, manage complex workstreams, mentor teams, and drive measurable improvements in delivery outcomes.

At Amdocs, I managed customer delivery programs and more than 10 concurrent infrastructure and security workstreams, including a 500+ server data center migration delivered with 99.9% uptime. I reduced delays by 70%, improved stakeholder satisfaction by 85%, and implemented delivery frameworks that improved efficiency by 60%.

Across 22 years at Amdocs and Wipro Technologies, I’ve led delivery planning, governance, risk management, executive MBR reporting, and cross-functional coordination. I also mentor teams, support organizational leadership initiatives, and bring hands-on experience in infrastructure, security operations, high availability, and disaster recovery.

Experience

Work history, roles, and key accomplishments

Professional Services Specialist

Amdocs Development Center LLP

Jul 2013 - Jul 2026 (13 years)

Managed customer delivery programs and multiple parallel workstreams, maintaining RAID logs, delivery plans, and status reports. Led 10+ concurrent workstreams, reduced delays by 70%, and improved stakeholder satisfaction by 85%.

Program Management Customer Delivery Risk Management Stakeholder Management Jira Microsoft Project Power BI Agile Waterfall Change Management

Senior System Admin / Project Role

Amdocs

Jan 2009 - Dec 2013 (4 years 11 months)

Executed infrastructure delivery programs ensuring alignment with governance frameworks. Led patch management and deployment workstreams achieving 100% KPI compliance and reduced delivery risks by 40%.

Infrastructure Delivery Governance KPI Tracking Patch Management Deployment Risk Analysis Documentation Compliance

Project Engineer

Wipro Technologies

Jan 2005 - Dec 2009 (4 years 11 months)

Supported customer-facing delivery engagements in security operations. Performed vulnerability assessments and acted as SME, improving reporting efficiency by 25%.

Security Operations Vulnerability Assessment SME Reporting Infrastructure Services