Priscilla Aigbadon
@priscillaaigbadon
Aspiring data analyst with strong customer service skills.
NigeriaWhat I'm looking for
I am a dedicated and respectful young lady with a strong background in customer service and data analysis. My educational journey has equipped me with a B.Sc. (Hon) in Microbiology from Ambrose Alli University, and I am currently enhancing my skills in data analysis through a program at Digital Marketer Incubator Nigeria.
Throughout my career, I have gained valuable experience in various roles, including as a Customer Care Representative at Multichoice Nigeria and a Call Agent for Airtel Nigeria. These positions have honed my ability to build strong customer relationships and effectively resolve issues. I am proficient in tools such as Microsoft Power BI, Tableau, and SQL, which I believe will be instrumental in my future endeavors as a data analyst.
Experience
Work history, roles, and key accomplishments
Call Agent
Outcess Outsourcing Firm (Airtel Nigeria)
Jan 2023 - Present (2 years 5 months)
Provided updated information to customers regarding services and resolved issues encountered by customers.
Teacher
The Lord Academy Secondary School
Jun 2021 - Jul 2021 (1 month)
Engaged in teaching and research activities during the National Youth Service Corps program.
Customer Care Representative
Multichoice Nigeria
May 2019 - Aug 2019 (3 months)
Handled customer inquiries, provided information on products and services, and assisted customers with related issues.
IT Student
Irrua Specialist Teaching Hospital
Aug 2017 - Aug 2017 (0 months)
Completed industrial training as an IT student, gaining hands-on experience in a healthcare environment.
Education
Degrees, certifications, and relevant coursework
Data Analyst Incubator Nigeria
Data Analyst, Data Analysis
2023 - 2024
Currently enrolled in a program to acquire skills in data analysis.
Chartered Institute Of Social Media And Digital Marketing
Digital Marketer, Digital Marketing
2020 - 2021
Completed training in digital marketing.
AEAmbrose Alli University Ekpoma
Bachelor of Science (Honors), Microbiology
2013 - 2018
Graduated with a Bachelor of Science (Honors) in Microbiology.
Bishop James Yisa Memorial Secondary School
Senior School Leaving Certificate, Secondary Education
2006 - 2012
Completed secondary education and obtained Senior School Leaving Certificate (WAEC).
Excel Group of School
Primary School Leaving Certificate, Primary Education
2001 - 2006
Completed primary education and obtained Primary School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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