Preksha Ramegowda

I’m a Customer Success & Operations leader with an MBA and a proven track record in scaling onboarding processes for high-volume B2B portfolios. I focus on product adoption and value realization using data-driven digital strategies and cross-functional leadership.

As a Business Operation Consultant (Freelancer), I guide the end-to-end customer journey by identifying adoption risks and implementing intervention strategies to maximize ROI. I’ve scaled customer engagement through digital workflows and standardized frameworks, reducing time-to-value for SME clients.

Previously at Regus-IWG, I drove B2B revenue growth through proactive pipeline management and consultative selling. I managed a scaled portfolio of 100+ B2B accounts using a pooled engagement model to ensure consistent onboarding, long-term retention, and strategic alignment across stakeholders while maintaining rigorous CRM record-keeping.

Earlier, I supported HR & operations by managing stakeholder queries, maintaining employee records and HR databases, and ensuring smooth business functioning. My approach is grounded in “HEART,” and I’ve optimized retention and expansion by uncovering customer needs and streamlining account management and invoice tracking for 100% operational compliance.