Preeti User

Here’s what I do:

💼 Leadership & Strategy
– Set the overall vision and direction for PrettyVirtual
– Oversee operations, client onboarding, and service delivery
– Drive marketing and growth strategies to expand our reach globally

🌎 Client Relationship Management
– Work directly with CEOs, founders, and business owners
– Provide personalized admin, customer service, and project coordination supp

Supported a U.S.-based wine operations project focused on wine-label research, data collection, and operational workflows. Researched wine names and label approvals through the U.S. TTB COLA Public Registry, reviewed available front- and back-label documentation, and collected and organized wine application and label information for internal operational records and catalog workflows. Updated wine

As part of the operations and shipping team at Vint Marketplace, I play a key role in ensuring smooth day-to-day workflow between the company, our partners, and customers. I manage and oversee multiple areas that keep the business running efficiently:

📦 Shipping Operations: Coordinate outgoing and incoming wine shipments, track logistics, and manage special delivery requests.

🧾 Order Management:

-Managed CRM systems and coordinated with leadership on customer inquiries and administrative tasks
-Handled social media management, including contentplanning, posting, and basic graphics
-Provided export administrative support for sourcing and shipping bidet products from China to Australia
-Conducted market research and maintained supplier communications

Virtual Assistant | Global Supply Chain Logistics Inc

Managed shipping orders and quotes, ensuring accuracy and timely processing.

Handled customer queries via calls and emails, providing responsive and professional support.

Executed email marketing campaigns to enhance client engagement and drive sales.

Tracked order progress and customer interactions using HubSpot CRM, optimizing workflow ef

As a Virtual Assistant, I efficiently handled incoming calls and professionally addressed customer inquiries. I also managed the company's email and social media accounts, ensuring prompt responses to customer queries and effectively sharing information about our services. Additionally, I utilized graphic design software to create visually appealing graphics for social media and marketing material