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Precious Ndukaihe

@preciousndukaihe

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Dedicated Virtual Medical Assistant with 4 years of experience.

Nigeria

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What I'm looking for

I am looking for a role that allows me to leverage my skills in patient care and telehealth while contributing to a supportive team environment.

I am a dedicated and detail-oriented Virtual Medical Assistant with four years of experience supporting physicians and enhancing patient care in fast-paced clinical settings. My expertise lies in medical imaging, virtual diagnostics, and patient preparation, coupled with a strong understanding of medical terminology and HIPAA compliance.

Throughout my career, I have demonstrated a proven ability to manage clinical workflows, maintain electronic health records (EHR), and provide compassionate care. I pride myself on my attention to detail and strong analytical thinking, which have enabled me to collaborate effectively with multidisciplinary teams to ensure efficient and accurate patient assessments.

Experience

Work history, roles, and key accomplishments

Medical Billing & Coding Specialist

Global Med Solutions

Jan 2022 - Present (3 years 7 months)

Processed and submitted medical claims to insurance companies with 98% accuracy using ICD-10, CPT, and HCPCS codes. Conducted regular audits of patient records to ensure accurate coding and billing compliance.

ICD 10 CPT HCPCS Medical Billing Medical Coding Auditing Data Analysis

Telehealth Support Assistant

Virtual Care Assist

Jun 2021 - Present (4 years 2 months)

Provided technical support and onboarding assistance to patients using telehealth platforms. Scheduled virtual appointments, sent reminders, and ensured patient records were updated in real time.

Telehealth Patient Support Scheduling Data Security

Healthcare Data Entry & Records

Clerk Media

Mar 2020 - Present (5 years 5 months)

Entered and maintained accurate patient demographic, clinical, and insurance data in EMR systems. Reviewed medical documentation for completeness and ensured timely data updates.

Data Entry EMR Medical Documentation Data Management Administrative Support

Education

Degrees, certifications, and relevant coursework

Imo State University (IMSU)

B.Sc, Public Health

2020 - 2024

Public health plays a critical role in the development, implementation, and oversight of telemedicine to ensure it contributes effectively to population health outcomes.