At Lady C Food Mart, I build customer relationships through attentive service and helpful product suggestions. By learning customers’ preferences and recommending complementary items, I’ve contributed to customer loyalty and sales.
I respond to customer inquiries, resolve issues, coordinate product deliveries with internal teams, and keep records of shortages and discrepancies current.
At Sharp Foundation Academy, I supported customers by understanding their needs, explaining available services, and finding practical solutions to concerns. I also documented solutions and prepared reports.
During my administrative support and customer service internship at IELTS, I managed student records, helped candidates understand exam procedures, and scheduled test appointments. I hold a Virtual Assistant Certification from Career Crafters Academy.
