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Precious Bigman

@preciousbigman

Business operations professional at Gallant Networks Int'l Ltd, coordinating procurement, international sourcing, customer service.

Nigeria

Message

What I'm looking for

I'm seeking remote or international opportunities where I can contribute my organization, communication, problem-solving, and commercial skills.

At Gallant Networks Int'l Ltd, I lead day-to-day business operations across administration, sales, procurement, customer service, and order coordination. I manage supplier relationships and sourcing, and coordinate purchasing and order follow-up with local and international suppliers.

I also support customers from enquiry through fulfilment, providing timely communication and after-sales support. Earlier, as a Customer Relationship / Administrative Officer and Sales Representative, I handled customer enquiries and complaints, maintained records, and supported sales and service activities.

Experience

Work history, roles, and key accomplishments

Current

Managing Director

Current

Gallant Networks Int'l Ltd

Mar 2018 - Present (8 years 7 months)

Lead day-to-day business operations across administration, sales, procurement, customer service, and order coordination. Manage supplier relationships, product sourcing, and customer relationships from enquiry through order fulfilment.

Business Operations Procurement Supplier Coordination Customer Relationship Management Order Management Inventory Management Logistics Sales Support Documentation Microsoft Word

Customer Relationship / Administrative Officer

Gallant Networks Int'l Ltd

Jan 2016 - Nov 2016 (10 months)

Developed and maintained customer relationships to support retention and new business opportunities. Monitored customer requirements and complaints and maintained accurate financial and administrative records.

Customer Relationship Management Administrative Support Record keeping Reporting

Customer Relationship / Administrative Officer

Trybal Mark Laundry Services

Jan 2011 - Dec 2011 (11 months)

Built and maintained effective working relationships with key customers. Monitored customer requirements and complaints and maintained reliable accounting records.

Customer Relationship Management Administrative Support Accounting Records Knowledge Performance Management

Sales Representative

Kulu Cosmetic

Jan 2010 - Dec 2010 (11 months)

Supported marketing events and day-to-day administrative activities. Handled customer enquiries and complaints by telephone and in writing, and advised customers on delivery schedules and after-sales service.

Sales Support Customer Service Marketing Administrative Support Communication Skills

Education

Degrees, certifications, and relevant coursework

Kogi State University

Bachelor of Arts, History and International Studies

2011 - 2015

Bachelor of Arts in History and International Studies with academic focus on research, critical analysis, written communication, international affairs, and cross-cultural understanding.