Pratik Sharma

At BAMKO, I managed end-to-end procurement and the full order lifecycle for custom apparel and branded merchandise supporting US enterprise accounts including ABB, Lexus and OpenText. I handled 200+ monthly orders across 30+ overseas and domestic vendors while sustaining 98% SLA compliance.

I've sourced to specification, compared quotes, negotiated pricing and lead times, created and amended purchase orders, and driven production, dispatch and delivery through to closure. My work improved vendor on-time-in-full delivery by 18%, delivery accuracy by 12%, and helped deliver a $200K multi-order programme against a fixed deadline.

At PAN Trinity, I served as the primary coordination and escalation point across clients, warehouse and sales, reducing shipment delays by 10%. I also rebuilt CRM workflows and product listings, raising customer satisfaction by 18%.

I use Advanced Excel, Power BI, Tableau, SQL and Python to build MIS reporting, dashboards and demand forecasts. Through VBA, Power Query and process improvement, I've reduced cycle times by 15% and turnaround by 20%.