Pratik Badsiwal

Drive end-to-end operational execution across banking operations, SARFAESI proceedings and debt resolution. Coordinate partner banks, legal advocates, field teams, publication agencies and vendors for smooth cross-department delivery.

Built SOPs, governance and approval workflows for daily operations, budget approvals, procurement and administrative processes. Developed KPI dashboards and productivity tracking to analyze and monitor performance against targets.

Managed venue operations, scheduling, resource allocation and customer experience. Supervised vendors, procurement, maintenance, invoicing and logistics.

Led and coached 24+ associates across data operations, QA and SLA delivery. Owned capacity planning, workflow allocation, KPI tracking and quality controls.

Managed invoice processing and vendor reconciliations. Handled GST/TDS compliance and monthly financial MIS using Excel and Tally.

Currently pursuing a course in Business Process and Operations Management.

Completed a course on Advanced Excel for Data Analysis, covering advanced functions and reporting.

Completed a Digital Marketing Course.

Grade: 8.15/10

Completed Bachelor of Commerce with a focus on Banking and Insurance, achieving a CGPA of 8.15 out of 10.