Prashanth R
@prashanthr1
Experienced data-driven operations professional improving processes and reporting for healthcare and finance.
What I'm looking for
I am an operations and data analysis professional with broad experience across healthcare, banking, fintech, and NBFC operations. I specialize in translating business needs into measurable KPIs and actionable dashboards that drive efficiency.
I have led projects to reduce patient waiting times, optimized onboarding funnels, and automated MIS delivery using Power BI and Excel, cutting manual reporting effort by 40%.
My background includes end-to-end client onboarding, KYC and compliance, loan underwriting workflows, and vendor coordination, combined with hands-on experience in data validation, RCA, and process standardization.
I bring a pragmatic, customer-centric approach, strong cross-functional collaboration skills, and resilience following a brief career break; I am motivated to contribute strategic insights and scalable reporting solutions to an innovation-driven team.
Experience
Work history, roles, and key accomplishments
Data Analyst
Nethradhama Super Speciality Eye Hospital
Jul 2023 - Mar 2025 (1 year 8 months)
Led data-driven projects to reduce patient waiting times and optimize appointment vs. walk-in traffic; built Power BI dashboards and automated reports, reducing manual reporting effort by 40% and improving marketing ROI.
Associate Consultant
Data Sturdy Consulting Private Limited
Jan 2023 - Apr 2023 (3 months)
Analyzed end-to-end customer onboarding and created Power BI/Excel MIS to track pipeline and SLA compliance, identifying drop-off points and recommending interventions to speed activation.
Onboarding Specialist
RedKenko Health Tech Pvt Ltd
May 2022 - Sep 2022 (4 months)
Managed onboarding operations, led KYC automation using Karza API, and delivered Power BI MIS to track agent productivity, reducing verification turnaround time and improving data quality.
Senior Executive
Jana Small Finance Bank
Aug 2020 - Mar 2022 (1 year 7 months)
Managed end-to-end CASA onboarding and KYC compliance, performed EDD/CDD/SDD risk assessments, and coordinated audits and compliance reporting to meet regulatory requirements.
Process Associate
WhizDM Innovations Pvt Ltd
Apr 2019 - May 2020 (1 year 1 month)
Verified KYC and credit documents for personal loan underwriting, built MIS dashboards for loan approvals, and ensured compliance and accuracy across disbursement processes.
Junior Relationship Executive
Muthoot Finance Ltd
Oct 2016 - Apr 2019 (2 years 6 months)
Managed KYC documentation and gold loan operations, maintained reconciliation and MIS reporting across branches, and supported audits to ensure regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Indian Academy Degree College, Bangalore University
Bachelor of Commerce, Commerce
2013 - 2016
Completed a Bachelor of Commerce degree focusing on commerce subjects and practical business skills.
Indian Academy PU College
Pre-University, Commerce (CSBA)
2011 - 2013
Completed Pre-University (Commerce - CSBA stream) with coursework in commerce and related subjects.
Florence High School
SSLC, Secondary Education
Completed SSLC (secondary school leaving certificate) education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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