Looking for a job

Prapol Deb

@prapoldeb

Risk and controls testing specialist at Wells Fargo India Solutions, where I reduced audit non-conformances by 30% with an automated compliance risk framework.

India

Message

At Wells Fargo India Solutions Private Ltd., I conducted second-line compliance, regulatory, and resiliency controls testing for the US market. I developed an automated compliance risk and task-tracking framework that reduced audit non-conformances by 30%.

I also oversaw Enterprise Complaint Remediation, using root-cause analysis to improve case-quality accuracy and reduce escalations. I prepared regulator-ready reports and led and mentored a team of 14 analysts.

Earlier, I strengthened policy adherence through data-driven compliance reviews at Wells Fargo and created automated QA checkpoints at Accenture Solutions Private Ltd. At Amazon.com, I improved fraud risk detection efficiency by 20% through enhanced control checks and pattern analysis.

Experience

Work history, roles, and key accomplishments

Business Accountability Specialist (AVP)

Wells Fargo India Solutions Private Ltd.

Aug 2023 - Jul 2025 (1 year 11 months)

Conducted compliance, regulatory, and resiliency controls testing for the 2nd line of defense, including designing and executing compliance testing plans. Led a team of 14 analysts and developed an automated compliance risk tracking framework that reduced audit non-conformances by 30%.

RCSA Compliance Testing Regulatory Compliance FINRA FDCPA UDAAP Root Cause Analysis SQL Tableau Power BI ServiceNow Jira Team Leadership Operational Resilience IT Risk Enterprise Remediation

Senior Quality Assurance Administrator

Wells Fargo India Solutions Private Ltd.

Jul 2022 - Aug 2023 (1 year 1 month)

Strengthened operational policy adherence by 25% through data-driven compliance review processes. Supported RCSA reviews, control effectiveness assessments, and issue remediation tracking.

RCSA Control Effectiveness Compliance Review Transaction Testing Risk Based Sampling Policy Reviews Regulatory Reporting process walkthroughs Audit Readiness Governance and Reporting

Corporate Risk & Quality Associate

Accenture Solutions Private Ltd.

Aug 2019 - Feb 2022 (2 years 6 months)

Created and implemented automated QA checkpoints using internal tools, reducing manual testing effort. Provided continuous risk assessments during project planning and execution for large-scale investment clients.

Quality Assurance Risk Management Automation Risk Assessment Escalation Mapping Reporting Stakeholder Management

Customer Service Executive

Groupon Shared Services Pvt. Ltd.

Aug 2018 - Jul 2019 (11 months)

Managed critical customer escalations, assessing operational impact and proposing recovery plans. Collected data to identify areas for process automation.

Customer Escalation Management Operational Assessment Data Collection Process Automation

Transaction Risk Investigator

Amazon.com

Sep 2017 - Aug 2018 (11 months)

Strengthened risk control frameworks, improving fraud risk detection efficiency by 20% through enhanced control checks and pattern analysis. Performed fraud detection and transaction monitoring across US, EU, RU, and IN marketplaces.

Fraud Detection Transaction Monitoring Risk Assessment Pattern analysis Control Checks Collaboration Automation