At Wells Fargo, I provide enterprise operational risk oversight for COO portfolios and lead Shared Services Issue Management governance for Commercial Banking. I challenge risk assessments, issue severity, remediation strategies, and Path-to-Green programs while presenting thematic insights and executive dashboards to senior leadership.
Previously at Wells Fargo and HSBC, I led regulatory control testing and global assurance programs spanning SOX, compliance, transaction monitoring, and non-financial risk controls. I built testing frameworks, playbooks, SOPs, and QA standards, and led geographically dispersed teams of 15–20 assurance professionals.
Across 25+ years in banking risk, operations, and credit, I've strengthened RCSA governance, information security and third-party risk oversight, and control remediation across 63 countries. I've delivered process automation, reduced issue-resolution and testing timelines, generated operational savings, and coached risk professionals to build sustainable capability.

