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Pranjal Daware

@pranjaldaware

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Project Manager at Shell India Markets who accelerated digital transformation rollouts by 30% across 1,000+ locations.

India

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At Shell India Markets Pvt Ltd, I directed an $8M+ digital transformation program across the Americas and Central Eastern Europe. I accelerated project rollouts by 30% across 1,000+ locations and supported legacy retail POS upgrades that enabled contactless payments.

At Tata Consultancy Services (Vodafone), I orchestrated the MyVodafone app revamp, which reached 200K+ monthly active users within six months of launch. Earlier, I translated feature requests into user stories at Flytxt, redesigned service workflows at Tech Mahindra, and designed scalable workflows at Infosys. I hold PMP, PSPO I & II, and PSM I certifications.

Experience

Work history, roles, and key accomplishments

Project Manager

Shell India Markets Pvt Ltd

Jul 2018 - Mar 2025 (6 years 8 months)

Led an $8M+ digital transformation program across Americas and Central Eastern Europe regions, accelerating project rollouts by 30% across 1000+ locations. Managed $4M annual project budget across 12 globally distributed teams, improving forecast accuracy by 35%.

SNOW ARIT Project Planning Budget Management Risk Mitigation Stakeholder Management Playbooks Digital Transformation

Lead Project Analyst

Tata Consultancy Services

Feb 2017 - Mar 2018 (1 year 1 month)

Orchestrated full-stack revamp of MyVodafone mobile app, driving 200K+ monthly active users within 6 months post-launch. Accelerated release cycles by 35% through redesigned backlog workflows and streamlined change request processes.

Adobe Analytics CleverTap Agile Scrum UI UX QA SIT UAT Release Management Stakeholder Management

Project Analyst

Flytxt

Mar 2014 - Feb 2017 (2 years 11 months)

Translated 100+ feature requests into high-impact user stories, accelerating project roadmap execution by 4 months. Delivered loyalty feature set improving customer retention by 18% and boosting Net Promoter Score by 12 points.

User Stories Performance Testing Go Live Readiness Report Automation Analytics Customer Retention

Business Consultant

Tech Mahindra

Jan 2011 - Mar 2014 (3 years 2 months)

Improved customer service turnaround time by 40% through AS-IS workflow analysis and SLA-driven process redesign. Delivered 3 major process re-engineering initiatives saving $400K+ annually through cycle time reduction.

Process Reengineering SLA Management BI dashboards Workflow Analysis Operational KPIs

Process Designer

Infosys

Jun 2006 - Jan 2011 (4 years 7 months)

Designed scalable workflows impacting 20K+ customers, contributing to 15% operational efficiency improvement. Managed testing lifecycle for telecom rollouts, reducing UAT defects by 45% across critical modules.

Workflow Design Software Testing Life Cycle (STLC)UAT Telecommunications Operational Efficiency